Atlanta Fire Rescue Department

Atlanta Fire Rescue is a modern, all-hazards fire department. Department staff operates out of 35 fire stations, which include five stations at Hartsfield-Jackson Atlanta International Airport. There are over 1,000 employees (988 sworn and 44 civilian) serving an area of 132 square miles within the city limits of Atlanta. The Department’s two core functions are responding swiftly to Fire and Emergency Medical Services (EMS)-related incidents.

This page provides performance data focused on key indicators in these areas.

Section I - Fire

Total Fire Calls For Service

Total number of fire calls for service responded to by the Fire Rescue Department, a measure of the volume of calls that the Department handles each month.

Fire Response Performance

Of all of the fire calls for service responded to in a given month, 90% of the time the responders were able to leave the station (turnout time) and arrive at the incident (first due response time) in the listed time or less. Data on response times are presented at the 90th percentile, which is consistent with the practices of the Commission on Fire Accreditation International.  A traditional “average” (mean, median or mode) does not give the best indication of the distribution of the data (i.e. outliers).

Section II - EMS

Total EMS Calls For Service

Total number of EMS calls for service responded to by the Fire Rescue Department.

EMS Response Performance

Of all of the EMS calls for service responded to in a given month, 90% of the time the responders were able to leave the station (turnout time) and arrive at the incident (first due response time) in the listed time or less. Data on response times are presented at the 90th percentile, which is consistent with the practices of the Commission on Fire Accreditation International.  A traditional “average” (mean, median or mode) does not give the best indication of the distribution of the data (i.e. outliers).